Privacy Policy

1. Information collected

We collect personal information that you voluntarily provide to us when you:

• Make a purchase
• Create an online account or register for our mailing or email list
• Contact customer support
• Request product information
• Use interactive tools on our website, such as a "design your room" feature

The types of information we may collect include:

• Contact information, such as your name, email address, mailing address, and phone number
• Transaction details, including your purchase history, billing, and payment information
• Information you share with us, such as photos of your spaces or products you identify as favorites

We also automatically collect non-personal information when you visit our site, including your computer's Internet Protocol (IP) address, browser, and operating system. We use cookies and similar technologies to gather details about your usage patterns.

2. How your information is used

We use the information we collect to:

• Process and fulfill your orders
• Provide customer service and respond to your requests
• Improve our website and your shopping experience
• Communicate with you about specials, new products, and promotions, with your consent
• Customize your experience and offer targeted advertising

3. Information sharing and disclosure

We respect your privacy and do not sell or rent your personal information to third parties for marketing purposes.
However, we may share your information with third parties in the following circumstances:

• Service providers: We use third parties to help us operate our business, such as shipping carriers for delivery or payment processors for transactions. They are required to keep your information confidential.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new company.
• Legal requirements: We may disclose your information if required by law, such as in response to a court order or subpoena.

4. Your rights and choices

You have certain rights concerning your personal information:

• Access and correction: You can access and update your account information at any time.
• Opt-out of marketing: You can unsubscribe from our email marketing communications at any time.

5. Data security

We use commercially reasonable measures, such as encryption for sensitive information, to protect your personal data. While we strive to maintain a secure site, no electronic communication is entirely secure, and we cannot guarantee against all potential security breaches.

6. Children's privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

7. Contact us

If you have any questions or concerns about this privacy policy, please contact us at marketing@carpetoneEO.com.